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| FAQs |
Some of the questions we receive from our customers are answered
below. If you have other questions or would like more information
about medication we offer, please contact us through our online
easy to us contact form or call our Customer Service Representatives
at 1-866-355-6337. Customer Service Representatives are available
24 hours a day!
Rx-Now.com is a third party owned website that researches reliable
internet U.S. Pharmacy Networks and links you the customer to this
innovative service. Rx-Now.com does not directly sell or distribute
prescription medications. All medications offered through this website
are through Health Solutions Network, LLC in accordance with State
and Federal Laws. This site does not offer or link to any controlled
substances.
No! If you receive an email from anyone claiming to be Rx-Now.com,
please contact us immediately as we do not send out emails of any
kind. If you contact us directly we will respond to your questions
and will be happy to aid you in any questions you may have about
our service or our website. If you are an existing customer Health Solutions Network, LLC. will send you a refill notification reminder
when you are eligible for a refill, these are the only emails relating
to Rx-Now.com you should be receiving.
Choose the medication you would like to order, then click on the
Order Button. When you click an Order Button, you will be taken
to the recommended Pharmacy Network Rx-Now.com currently links
to. You will answer an online medical questionnaire to provide information
relevant to your medical condition. At this point, you will submit
your order for processing.
A U.S. licensed physician will review the information you have submitted
and either approve or decline your request.
If approved, the physician will write the prescription and send
it to the pharmacy where it will be filled and shipped to you via
FedEx priority overnight. Your prescription will include information
explaining the usage, dose, and precautionary information for your
medication. You will also receive contact information for the pharmacist
in case you have any questions after you receive your medication.
The current Pharmacy network offered through Rx-Now.com accepts
Visa, Discover, E-Checks, Money Orders and Checks as form of payment.
Rx-Now.com is a third party owned website and is not the direct
Pharmacy. Furthermore Rx-Now.com, does not directly charge you for
the medication ordered. All credit cards are charged by Health Solutions Network, LLC.
Rx-Now.com is dedicated to customer privacy and security. All
information furnished is legally protected under doctor-patient
privilege laws.
Online consultations are a new concept in health care that utilize
the Internet to improve patient access to physician care. The patient
does not receive a traditional physical exam by the physician, but
rather completes an online questionnaire and communicates with the
physician using our secure online communication tool. Although online
consultations will never take the place of traditional medicine,
they do provide a means for patients to receive treatment for a
limited number of conditions that, in certain circumstances, may
not require a physical exam.
Health Solutions Network, LLC is committed to meeting and exceeding
current regulations. Health Solutions Network, LLC only utilizes
U.S. licensed physicians that practice in the U.S. All Pharmacies
on this network are licensed to ship medication to the states listed
on the order form and employ licensed U.S. Pharmacists to provide
you with the highest standards of pharmaceutical care. All medication
is obtained from legitimate pharmaceutical wholesalers, so you rest
assured you are receiving the same medication as you would at your
neighborhood pharmacy.
Shipping
Once the pharmacy has received your prescription, it will be filled
and shipped by FedEx or UPS based on the shipping preference of
your choice.
Shipping options for the continental U.S.A. are as follows:
FedEx:
Standard Two-Day - $14.00
Standard Overnight - $18.00
Priority Overnight - $24.00
UPS:
Standard Two-Day - $14.00
Standard Overnight - $18.00
Priority Overnight - $24.00
Alaska, Hawaii and U.S. territories are shipped at $31.00.
We will notify you if there is a problem with your order and you
will receive a confirmation email when the pharmacy ships your medication.
We are unable to ship orders to P.O. Boxes at this time. We must
have an adult signature at time of delivery.
We do not process prescription orders on the weekend.
Cancellation
Policy
Once your order has been reviewed by a Physician your order can
not be cancelled. To request a cancellation please call our Customer
Service at 1-866-355-6337
We are unable to accept returned prescription medications due to
Federal Law.
We are committed to offering outstanding quality and service and
we are here to serve you 24 hours a day, seven days a week. If you
are unhappy with our service, please CONTACT
US and let us know the problem. We respond to ALL complaints
in a timely manner.
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